Public Offer
Version dated 11 November 2026
1. General provisions
This public offer sets out the terms of purchasing goods via the website https://vinor.vercel.app/ from VINOR LLC (TOV «VINOR»), EDRPOU code 46365845, hereinafter the «Seller».
The Buyer is an individual purchasing goods for personal needs, or a business entity. The guarantees of consumer protection legislation apply to buyers who have consumer status under the law.
Orders are placed in accordance with the website’s functionality. Merely browsing the website does not constitute conclusion of a contract.
2. Goods and product information
The Seller offers vegetable oils and other goods actually presented in the catalogue.
The name, volume, price and available characteristics are indicated on the website and confirmed when the order is agreed. The composition, best-before date and storage conditions are set out on the labelling of the specific product.
The Buyer should read the composition, allergen information and conditions of use. The information on the website is not individual medical advice.
3. Placing and confirming an order
The Buyer selects goods and sends the order to the Seller via the means of communication available on the website.
If the website opens your e-mail application with a pre-filled message, you must send that message yourself. Opening the e-mail application does not mean the Seller has already received the order.
Before payment, the parties agree on the contents of the order, availability of goods, the final price, and the terms of payment and delivery.
The contract is deemed concluded once the essential terms have been agreed and the Buyer has confirmed the order, in particular by paying the agreed invoice or by another explicit electronic confirmation that allows the content of the agreement to be established.
If goods are unavailable or an erroneous price is found on the website, the Seller informs the Buyer before the order is confirmed. Substitution of goods or a change to the agreed price is only permitted with the Buyer’s consent.
4. Price and payment
Prices are shown in the currency indicated on the relevant page of the website; the final amount is confirmed before payment. Discounts and wholesale terms apply in accordance with the offers published on the website and the agreed order.
Before payment, the Buyer receives information about the final price of the goods, delivery and any other mandatory charges, if applicable.
Payment is made to the account of VINOR LLC:
IBAN: UA553005280000026008000059776.
EDRPOU code: 46365845.
The amount of prepayment and the deadline for paying the balance are agreed for each specific order. Individual terms for regular or wholesale buyers apply only after agreement between the parties.
The Seller provides a document confirming the payment in the cases and form required by law.
5. Delivery and receipt
Delivery is made by the method agreed with the Buyer. The carrier, address or branch, delivery cost and estimated dispatch time are agreed before payment.
If an order meets the published conditions for free delivery, those conditions apply.
The Buyer provides correct contact and delivery details and accepts the agreed order.
We recommend checking the quantity of goods and the integrity of the packaging on receipt. The Buyer’s rights regarding hidden defects are retained in accordance with the law.
6. Quality, exchange and returns
The Seller delivers goods fit for consumption, properly labelled and within the best-before date.
After receipt, the Buyer follows the storage conditions stated on the packaging.
The rules for quality claims, replacement and refunds are set out on the «Exchange and Returns» page, which forms part of these terms. Nothing in this offer limits the mandatory rights of consumers.
7. Personal data
The Buyer’s data is processed to accept and fulfil the order, arrange payment and delivery, handle requests and comply with legal requirements. Details are given in the Privacy Policy.
Placing an order does not imply automatic consent to marketing communications.
8. Liability and dispute resolution
The parties are liable in accordance with the legislation of Ukraine.
Force majeure is assessed by its actual impact on the performance of a specific obligation. Such circumstances do not automatically cancel the obligation to refund money in the cases provided for by law.
The parties try to resolve disputes by contacting the Seller. The Buyer retains the right to apply to the competent authorities or a court in the manner prescribed by law.
9. Changes to the offer
The Seller may update this offer. The version in force at the time a contract was concluded applies to that contract, unless otherwise lawfully agreed by the parties.
10. Seller’s details
- Seller
- VINOR LLC (TOV «VINOR»)
- EDRPOU code
- 46365845
- Registered address
- 21 Perlynna Street, Odesa, Odesa Region, 65000, Ukraine
- IBAN
- UA553005280000026008000059776
- Phone
- +38 (095) 021-34-53
- vinor.trade@gmail.com
Other documents: Exchange and Returns · Privacy Policy